Clinical Applications Coordinator

US Heart and Vascular

US Heart and Vascular

IT
Dallas, TX, USA
Posted on Jun 25, 2025

US Heart and Vascular is in need of a Remote Clinical Applications Coordinator to join our IT team in the Dallas/Fort Worth Metroplex.

Position Summary:

The Clinical Application Coordinator is responsible for acting as a clinical application expert in the practical use, configuration, and operationalization of the EMR, practice management software, and other applications used to deliver care in the Healthcare setting.

Responsibilities & Duties:

    • Identify and evaluate current processes and functionality within the EMR to drive improved efficiency and usability for clinic users.
    • Supports reporting design and development of trackable EMR data inputs and outputs to include EMR enhancement recommendations and design.
    • Strategic leader on data integration and visualization related to medical operations programs and return on investment, clinical effectiveness, and optimization.
    • Liaison between medical informatics related to program strategy and client implementation needs.
    • Conducts or participates in conference calls on a regular basis and effectively communicates weekly project status and timeline updates.
    • Drives integration and optimization across products, disciplines, and lines of service.
    • Support Medical Operations and Clinical Applications Delivery as needed.
    • Respond to end-user requests for issue resolution, create and monitor support tickets and work to resolve problems quickly and accurately
    • Create, modify and terminate (if necessary) eClinicalWorks user accounts and user groups, including modifications of appropriate security settings.
    • Deliver EHR training to new employees as well as training on new features to existing employees.
    • Assist in various reporting functions, using both native eClinicalWorks tools and external reporting tools.
    • Work with various departments (Clinical, Operations, Finance, etc.) to examine workflows within eClinicalWorks and make updated recommendations as appropriate.
    • Work with outside entities as required with regards to eClinicalWorks interfaces (e.g., Care quality, CommonWell, laboratory, etc.)
    • Identify, assess, troubleshoot EHR related issues as they occur, and see through to full resolution.
    • Consult with IT Team, Clinical Manager(s) and Department Supervisors for issues that require additional assistance as needed.
    • Performs other related duties as required for our Birmingham, Alabama and Lafayette, Louisiana office locations.

Requirements:

    • Minimum of 2 years supporting an enterprise-class Electronic Health Records system, with at least one of those years supporting eClinicalWorks.
    • eClinicalWorks experience required.
    • eClinicalWorks Super User verified training / certification preferred but not required.
    • Strong knowledge of HIPAA rules and regulations.
    • Strong written and oral communication skills.
    • Certified Medical Assistant, LPN or bachelor’s degree preferred.
    • Two years of application responsibility in a healthcare environment.
    • Knowledge of front and back-office utilization of financial and clinical information systems is preferred.
    • Previous experience working in an outpatient clinic or doctor’s office is preferred but not required.
    • Previous experience in cardiology preferred but not required
    • Clinical experience and understanding of physician practice operations is required