Director, Data Services



United States · Remote
Posted on Tuesday, June 18, 2024

Who You Are

You are devoted, compassionate, and enjoy being on the front lines in healthcare, changing the lives of your patients. You are passionate about getting to the root cause of a patient’s conditions, removing social determinants of healthcare, and ensuring the highest possible quality of life for those in your care. You don’t want to sacrifice quality over quantity, and you aim to provide the same level of care and commitment to your patients that you would to your own family member.

Does this sound like you? If so, we should talk.

Who We Are

We are Honest Medical Group, a groundbreaking team of health care professionals focused on making a major impact in health care. At Honest, we align every aspect of our company to support patients and providers. We are devoted to purpose and inspired by innovation. We embrace our communities and lead with kindness. We drive health improvements, create a seamless member experience, and eliminate unnecessary cost. We listen to the needs of our patients and our employees—continually working to push beyond the status quo.

For us, it’s all in an Honest day’s work.

Your Role

The Director of Data Services will play a pivotal role tasked with shaping and executing the Honest data architecture vision, strategy, and growth trajectory. This position will hold primary responsibility for the seamless acquisition, integration, management, and delivery of diverse healthcare data sources crucial to our operations.

The ideal candidate will bring extensive expertise as a healthcare data architect, with a focus on designing and implementing interoperability, cloud data warehousing, and analytical solutions. This candidate will be instrumental in driving innovation, ensuring scalability, and optimizing the performance of our data infrastructure to meet evolving needs.

The Director of Data Services will collaborate closely with cross-functional teams to align data initiatives with business objectives. A strong emphasis is placed on fostering a culture of excellence in customer satisfaction, whereby technical solutions not only meet but exceed expectations.

Primary Functions of the Director, Data Services Include:

  • Build the strategy to acquire and maintain data with a high level of fidelity in the enterprise data warehouse while ensuring efficient use of resources to meet organizational service levels.
  • Own the architecture of data warehouse design along with the overall data integration landscape.
  • Lead data engineering and other team members in developing applicable methodologies, tools, and approaches for client delivery.
  • Oversee the day-to-day operations of data warehousing and data management delivery.
  • Lead the data acquisition and integration of data into the enterprise data lake or warehouse platform from various sources including EMR, HIE, etc.
  • Develop and implement data lifecycle management strategies, including data governance, data quality, data integration, and data security, to ensure the availability, accuracy, and reliability of data assets.
  • Coordinate with the data science manager and product managers to deliver cohesive product roadmaps and client implementations.
  • Own the processes and policies related to data access, data sharing, and data usage, ensuring the integrity and quality of data used for clinical and administrative purposes.
  • Evolve capabilities to help the business find opportunities to serve more patients through strategic technology investments and the use of data for the generation of meaningful insights.
  • Leverage your expertise in working with healthcare data and collaborate with customers on data integration processes, project prioritizations, and deadlines while improving quality and efficiency.
  • Establish standards to ensure that communication to the customers regarding the status of implementation projects occurs in a consistent manner and on a regular basis.
  • Build and manage a high performing on-shore and off-shore engineering teams from the technical and people perspectives.
  • Design and develop integrated test plans relevant to interface implementations.
  • Build the API and electronic data interchange (EDI) technology operations and support client integration and data submission.
  • Work efficiently and effectively across multiple functional teams and manage multiple priorities.
  • Determine data and integration priorities in conjunction with enterprise data warehouse governance structure, assisting in developing any plans necessary to resolve resource issues during both project planning and implementation.
  • Develop and maintain data warehouse documentation, including data dictionaries, database diagrams, analytics diagrams, integrations, and code.
  • Hire, train, and mentor top talent, while fostering a culture of curiosity where initiative and performance are rewarded.
  • Perform other related responsibilities as assigned.

How You Qualify

You reviewed the Who You Are section of this job posting and immediately felt the need to read on. This makes you a match for our innovative culture. You accept things change quickly in a startup environment and are willing to pivot quickly on priorities.

  • Bachelor’s degree in computer science, engineering or a related field
  • 10+ years of experience in information technology with a minimum of 5 years leading a data warehouse and data engineering role or department
  • 10+ years of proven technical skills in Python, developing cloud services in AWS, batch processing, databases, developed scalable data-driven platforms, third-party API integrations (e.g. with EHR systems)
  • 7+ years of leadership/management experience
  • 5+ years of healthcare experience
  • 3+ years of experience in cloud-based data platforms like AWS, Azure & analytical data warehouse like snowflake or redshift
  • Expertise in healthcare standards like FHIR, HL7, master data management, data warehousing, coding languages and ontologies
  • Experience with Talend data management preferred
  • Excellent knowledge of data integration programs involving all components including source systems, ETL, API implementation, data quality/integrity, database and delivery mechanisms, and EDI business processes, practices and procedures within a healthcare environment
  • Exceptional ability to manage multiple projects across functional teams in a fast-paced environment
  • Strong communication skills (both verbal and written) and an ability to provide recommendations on data integrations and applications
  • Strategic, conceptual and analytical thinking and decision-making skills
  • Ability to advise on complex technical matters to all stakeholders; ability to communicate effectively with senior management and individuals at all levels inside and outside the organization
  • Ability to build teams and generate a spirit of cooperation while coordinating diverse activities and groups; people management and negotiating skills within a team environment
  • Ability to negotiate consensus amongst diverse groups and impact the activities of others in a matrixed environment
  • Works well and is effective in a dynamic, face-paced environment, adaptable to shifting priorities

How You are Supported

  • As a full-time team member, you will benefit from Honest’s exceptional total rewards package, including competitive base pay with bonuses, paid time off starting at 4 weeks for full time employees, 12 paid holidays per year, reimbursement for continuing medical education, 401k with match, health, dental, and vision insurance.
  • Family friendly policies that support paid parental leave and flexible work arrangements
  • As a team member you’ll be supported by our robust commitment to training and development that starts with onboarding and continues throughout your career with Honest.
  • You will collaborate with like-minded healthcare professionals who, like you, understand the importance and value of Honest’s high-quality, value-based, care model.

Honest is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Honest is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should email for assistance. Reasonable accommodation will be determined on a case-by-case basis.

Honest Medical Group contacts candidates via various platforms, including Honest’s recruiting platform and/or email or text message. If working with candidates directly, Honest will contact candidates using an email address. For reference, the recruiting process will always include a live phone call and/or real person interview prior to making a formal offer of employment. Honest will never ask for an individual’s confidential personal information or financial account information (i.e., social security number or bank account and/or routing number) prior to a formal offer and will never ask for transfers of money or financial information by email, text, Venmo, or other social media. Further, Honest will never request financial account security information (i.e., PIN number, password, or security access information). We encourage all candidates to be diligent in their job search and to verify the contact information of individuals they are working with. If there are any questions as to whether a communication is coming from Honest, candidates may reach out to