HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates home-based primary care practices in 14 states. HarmonyCares employs more than 200+ primary care providers to deliver patient-centered care under an integrated, team-based, physician-driven model.

Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.

Our Shared Vision – Every patient deserves access to quality healthcare.

Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.

Why You Should Want to Work with Us

Health, Dental, Vision, Disability & Life Insurance, and much more
401K Retirement Plan (with company match)
Tuition, Professional License and Certification Reimbursement
Paid Time Off, Holidays and Volunteer Time
Paid Orientation and Training
Great Place to Work Certified
Established in 11 states
Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today!

More details about the benefits we offer can be found at https://careers.harmonycares.com/benefits.

Responsibilities

The Clinical Manager - Specialty Programs is responsible for supporting the coordination and administration of a national provider network in partnership with the Clinical Director. This includes management responsibilities in accordance with the organization’s policies and procedures.

Essential Duties and Responsibilities

Oversees recruitment, training, and ongoing education of the provider network
Documents work procedures and standards to improve efficiency and effectiveness
Monitors clinical staff to ensure adherence to policies, procedures, state laws, and quality
In coordination with the Clinical Director, manages provider relationships, performance, and delivery with internal partners and leads management process improvement efforts
Ensures FTE CHA providers are completing at least minimum volume of patients on a weekly basis per contract
Participates in clinical review and audit procedures for internal and external providers
Accountable for outstanding customer service to all external and internal customers
Develops and maintains effective relationships through effective and timely communication
Aggressively addresses and acts upon adverse events and action thresholds in area of responsibility
Conduct staff evaluations, performance reviews, and oversee training and development of staff
Oversee capacity, scheduling, and utilization of providers in assigned states
Ensure timely documentation consistent with current policies and procedures
Evaluate and monitor patient outcomes and satisfaction, develop and implement improvements as needed
Assist with budget planning, cost control, and resource allocation
Support integration of new technologies, business lines, and care delivery models
Employees will be required to perform other job-related assignments as requested

Qualifications

REQUIRED Knowledge, Skills and Experience

Bachelor’s degree in healthcare administration or related field, or equivalent experience
1+ years of healthcare management experience
Active/unrestricted Registered Nurse or Nurse Practitioner License
Ability to coordinate complex activities across functional lines of operations, under tight timelines
Must be able to relate professionally and positively to physicians, providers and staff with excellent communication, interpersonal and management skills

Preferred Knowledge, Skills and Experience

Board certification in one of the following: American Nurses Credentialing Center (ANCC), American Association of Nurse Practitioners (AANP) or National Commission on Certification of Physician Assistants (NCCPA)

ADDITIONAL FLORIDA REQUIREMENTS

Active CPR Certification

Posted Max Pay Rate

USD $108,505.95/Yr.

Posted Min Pay Rate

USD $91,080.15/Yr.

Pay Transparency

Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations.

Notice

HarmonyCares and HarmonyCares Hospice are not affiliated with Harmony Hospice Care. HarmonyCares Hospice does not conduct business in OH. HarmonyCares Hospice conducts business in MI, VA, WI, TX, IN, IL.