HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates home-based primary care practices in 14 states. HarmonyCares employs more than 200+ primary care providers to deliver patient-centered care under an integrated, team-based, physician-driven model.

Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.

Our Shared Vision – Every patient deserves access to quality healthcare.

Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.

Why You Should Want to Work with Us

Health, Dental, Vision, Disability & Life Insurance, and much more
401K Retirement Plan (with company match)
Tuition, Professional License and Certification Reimbursement
Paid Time Off, Holidays and Volunteer Time
Paid Orientation and Training
Great Place to Work Certified
Established in 11 states
Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today!

More details about the benefits we offer can be found at https://careers.harmonycares.com/benefits.

Responsibilities

The Senior Benefits & Compensation Analyst supports high-volume Total Rewards operations across benefits administration, compensation programs, and job architecture. This role serves as a central operational partner to HR, leadership, insurance brokers, carriers, and employees, ensuring requests are handled efficiently and programs run smoothly. This position independently triages incoming requests, assesses urgency, navigates complex issues, and delivers high-quality work under tight timelines. Benefits operations will be the primary focus of this role, including day-to-day administration, resolution of eligibility and claims issues, and coordination with brokers and carriers. The role will also support compensation processes such as salary actions, job evaluations, geographic pay considerations, and incentive programs, as well as drafting and maintaining job descriptions in partnership with HR and business leaders.

Essential Duties and Responsibilities

Manage day-to-day administration of health and welfare benefits programs
Resolve complex eligibility, enrollment, and claims issues
Serve as escalation point for urgent employee concerns
Deliver high-quality customer service to employees and leaders
Support compensation programs including salary actions, job evaluations, and market analysis
Draft and maintain job descriptions in partnership with HRBPs and leaders
Support geographic pay practices, territory-based roles, and incentive programs
Assist with compensation cycles and analytics
Manage a high volume of requests through ticketing or case management systems
Prioritize work based on urgency and business impact
Ensure timely responses and resolution tracking
Maintain visibility for stakeholders on request status
Partner closely with insurance brokers, carriers, and third-party administrators
Track and resolve issues across multiple vendors simultaneously
Escalate issues as needed to ensure resolution
Maintain benefits and compensation data integrity within UKG or other HRIS platforms
Troubleshoot integrations, feeds, and data discrepancies
Partner with HRIS, Payroll, and IT teams
Manage competing priorities across benefits and compensation workstreams
Maintain strong response times and follow-through
Bring structure to complex operational challenges
Support compliance activities and audits
Maintain documentation, procedures, and reporting

In this role you may work with. . .

Employees
Business leaders
HRBPs
HR team
Payroll team
IT teams
Insurance brokers and carriers
TPAs
Consultants
Vendors

Qualifications

Required Knowledge, Skills and Experience

Bachelor’s degree in human resources, Business Administration, Finance, a related field, or equivalent experience
5+ years of prior experience in benefits and/or compensation
HRIS experience (UKG preferred; ADP, Workday, or similar platforms acceptable)
Benefits administration systems and carrier platforms
Experience managing eligibility files and data feeds (including EDI/834 files)
Compensation data management and reporting
Experience supporting geographic pay structures and incentive programs
Proficiency in job description documentation and job architecture tools
Experience with ticketing or case management systems (ServiceNow, Zendesk, Jira, or similar)
Advanced Microsoft Excel skills (data analysis, pivot tables, formulas, reporting)
Experience in data auditing and reconciliation across multiple systems
Experience with reporting and dashboard preparation for leadership
Experience in document management and workflow tracking tools
Strong judgment and critical thinking skills

Preferred Knowledge, Skills and Experience

Advanced degree: MBA, MHRM, MS in human resources
CBP (Certified Benefits Professional) / CEBS (Certified Employee Benefit Specialist)
CCP (Certified Compensation Professional)
PHR/SPHR or SHRM-CP/SHRM-SCP

Posted Max Pay Rate

USD $90,000.00/Yr.

Posted Min Pay Rate

USD $75,000.00/Yr.

Pay Transparency

Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations.

Notice

HarmonyCares and HarmonyCares Hospice are not affiliated with Harmony Hospice Care. HarmonyCares Hospice does not conduct business in OH. HarmonyCares Hospice conducts business in MI, VA, WI, TX, IN, IL.