Meaningful Careers.

US Heart and Vascular is needing a Medical Office Supervisor to join our team at Houston Cardiovascular Associates in Sugarland, TX.

Responsibilities:

• Time in staffing each week: ~30-50% (variation depending on whether short staffed and other admin priorities).
• Supervise front desk and clinical teams.
• Lead staff huddles and follow up with email (see sample agenda below)
• Provide feedback as needed. Conduct performance reviews.
• Point person to oversee daily construction project. Escalate concerns to Practice Director as needed.
• Work with imaging scheduler to get updates on PET CT schedule capacity and ensure no shows/cancellations are getting rescheduled by scheduler.
• Manage clinical and front desk staff schedules. Ensure gaps in staffing are covered.
• Track employee attendance and manage OT. Approve staff timecards and time off requests.
• Responsible for ordering supplies for office.
• Submit new and replacement position requests in partnership with Practice Director.
• Keep track of float MAs time working with each doctor (for physician comp purposes).
• Review weekly expense spreadsheets from AP and escalate any errors to AP/Director.
• Monthly review of expenses with Practice Director to ensure accuracy.
• Troubleshoot staffing, equipment, IT issues with appropriate support staff
• Daily Staff Rounding
• Communicate/escalate any issues to Operations Director as appropriate
• Implement process improvement projects in partnership with Director

Requirements:

• Degree: Associate's degree or a certificate in medical office management is preferred
• A minimum 1 year of supervisory or management experience
• A minimum of 3 years of experience in a medical office setting is required

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